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DELIVERY / OPERATIONS

Dedicated to dependable delivery and support

We exist to make delivery predictable. Not just “done once”, but stable after launch.

What you can expect:

Clear scope before work starts

Tracked changes (tickets / change log / Git where applicable)

Basic QA based on risk

Documentation-first handover so your team can maintain confidently

If you’re an agency or vendor, we can deliver white‑label.

If you’re an SME, we can deliver directly with clear boundaries.

WHO WE SERVE

Partners and SMEs

For partners (agencies, consultants, vendors):

Fulfillment capacity without hiring headcount

White‑label delivery that fits your workflow

L2/L3 escalation support when tickets get complex

For SMEs (direct clients):

A reliable team to keep your site or store stable

Faster fixes and improvements with less back-and-forth

A repeatable process, not ad‑hoc “random changes”

SERVICES

Delivery capabilities you can plug into

Delivery capabilities for partners and internal brands.

WordPress WebCare (Fulfillment / Direct)

Maintenance, updates, security hardening, fixes, and small improvements. 

Delivered with structured workflow and change tracking. 

eCommerce WebCare (Shopify/Shopline)

Store upkeep, theme/app fixes, enhancements, and performance improvements. 

Release discipline and rollback safety for production changes. 

ERP OEM / White‑label Engineering

Modules, connectors, integrations, and platform improvements delivered as an OEM supplier. 

Designed for maintainability and support readiness.

HOW WE WORK

Simple workflow, predictable outcomes

  1. Intake – We confirm scope, access, priority, and success criteria.
  2. Delivery – We implement changes with tracking and QA appropriate to risk.
  3. Handover – We provide release notes and operational notes. Support stays supportable.

We can align to your tools:

Tickets (Jira/Trello/email)

Milestones and release windows

Git-based change management (when applicable)

NEXT STEP

Start with a small scope

If you have a clear issue list or a small batch of tickets, that’s the best start. We can run a pilot to align workflow and expectations.

RELATIONSHIP TO YCTI/BX

YCTI/Bx is the primary public brand

YCTI/Bx leads go-to-market messaging and client acquisition.

LEADSTEC is the delivery and operations entity.

Engagement can be:

Contracted via YCTI/Bx

Or contracted directly with LEADSTEC (for selected SME clients and partners)